WhatsApp

Effective Date: January 4, 2021 (archived versions) WhatsApp Terms of Service Table of Contents About Our Services Privacy Policy And User Data Acceptable Use Of Our Services Third-Party Services Licenses Reporting Third-Party Copyright, Trademark, And Other Intellectual Property Infringement Disclaimers And Release Limitation Of Liability Indemnification Dispute Resolution Availability And Termination Of Our Services Other Special Arbitration Provision For United States Or Canada Users If you live in the European Region, WhatsApp Ireland Limited provides the Services to you under this Terms of Service and Privacy Policy. If you live in the UK, WhatsApp LLC provides the Services to you under this Terms of Service and Privacy Policy. In order to provide our Services (as defined below) through our apps, services, features, software, or website, we need to obtain your agreement to our Terms of Service ("Terms"). WhatsApp LLC ("WhatsApp," "our," "we," or "us") provides the services described below to you ("Services") unless you live in a country or territory in the European Economic Area (which includes the European Union) and any other included country or territory (collectively referred to as the "European Region"). About Our Services Privacy And Security Principles. Since we started WhatsApp, we've built our Services with strong privacy and security principles in mind. Connecting You With Other People. We provide, and always strive to improve, ways for you to communicate with other WhatsApp users including through messages, voice and video calls, sending images and video, showing your status, and sharing your location with others when you choose. We may provide a convenient platform that enables you to send and receive money to or from other users across our platform. WhatsApp works with partners, service providers, and affiliated companies to help us provide ways for you to connect with their services. Ways To Improve Our Services. We analyze how you make use of WhatsApp, in order to improve our Services, including helping businesses who use WhatsApp measure the effectiveness and distribution of their services and messages. WhatsApp uses the information it has and also works with partners, service providers, and affiliated companies to do this. Communicating With Businesses. We provide, and always strive to improve, ways for you and businesses and other organizations, to communicate with each other using our Services, such as through order, transaction, and appointment information, delivery and shipping notifications, product and service updates, and marketing. Safety, Security, And Integrity. We work to protect the safety, security, and integrity of our Services. This includes appropriately dealing with abusive people and activity violating our Terms. We work to prohibit misuse of our Services including harmful conduct towards others, violations of our Terms and policies, and address situations where we may be able to help support or protect our community. If we learn of people or activity like this, we will take appropriate action, including by removing such people or activity or contacting law enforcement. Any such removal will be in accordance with the Termination section below. Enabling Access To Our Services. To operate our global Services, we need to store and distribute content and information in data centers and systems around the world, including outside your country of residence. The use of this global infrastructure is necessary and essential to provide our Services. This infrastructure may be owned or operated by our service providers including affiliated companies. Affiliated Companies. We are part of the Meta Companies. As part of the Meta Companies, WhatsApp receives information from, and shares information with, the Meta Companies as described in WhatsApp's Privacy Policy, including to provide integrations which enable you to connect your WhatsApp experience with other Meta Company Products; to ensure security, safety, and integrity across the Meta Company Products; and to improve your ads and products experience across the Meta Company Products. Learn more about the Meta Companies and their terms and policies here. Back to top NO ACCESS TO EMERGENCY SERVICES: There are important differences between our Services and your mobile phone and a fixed-line telephone and SMS services. Our Services do not provide access to emergency services or emergency services providers, including the police, fire departments, or hospitals, or otherwise connect to public safety answering points. You should ensure you can contact your relevant emergency services providers through a mobile phone, a fixed-line telephone, or other service. IF YOU ARE A WHATSAPP USER LOCATED IN THE UNITED STATES OR CANADA, OUR TERMS CONTAIN A BINDING ARBITRATION PROVISION, WHICH STATES THAT, EXCEPT IF YOU OPT OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES, WHATSAPP AND YOU AGREE TO RESOLVE ALL DISPUTES (DEFINED BELOW) THROUGH BINDING INDIVIDUAL ARBITRATION, WHICH MEANS THAT YOU WAIVE ANY RIGHT TO HAVE THOSE DISPUTES DECIDED BY A JUDGE OR JURY, AND THAT YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS. PLEASE READ THE "SPECIAL ARBITRATION PROVISION FOR UNITED STATES OR CANADA USERS" SECTION BELOW TO LEARN MORE.Registration. You must register for our Services using accurate information, provide your current mobile phone number, and, if you change it, update your mobile phone number using our in-app change number feature. You agree to receive text messages and phone calls (from us or our third-party providers) with codes to register for our Services. Address Book. You can use the contact upload feature and provide us, if permitted by applicable laws, with the phone numbers in your mobile address book on a regular basis, including those of both the users of our Services and your other contacts. Learn more about our contact upload feature here. Age. You must be at least 13 years old to register for and use our Services (or such greater age required in your country or territory for you to be authorized to register for and use our Services without parental approval). In addition to being of the minimum required age to use our Services under applicable law, if you are not old enough to have authority to agree to our Terms in your country or territory, your parent or guardian must agree to our Terms on your behalf. Please ask your parent or guardian to read these Terms with you. Devices And Software. You must provide certain devices, software, and data connections to use our Services, which we otherwise do not supply. In order to use our Services, you consent to manually or automatically download and install updates to our Services. You also consent to our sending you notifications via our Services from time to time, as necessary to provide our Services to you. Fees And Taxes. You are responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your use of our Services. Back to top Privacy Policy And User Data WhatsApp cares about your privacy. WhatsApps Privacy Policy describes our data (including message) practices, including the types of information we receive and collect from you, how we use and share this information, and your rights in relation to the processing of information about you. Back to top Acceptable Use Of Our Services Our Terms And Policies. You must use our Services according to our Terms and posted policies. If you violate our Terms or policies, we may take action with respect to your account, including disabling or suspending your account and, if we do, you agree not to create another account without our permission. Disabling or suspending your account will be in accordance with the "Termination" section below. Legal And Acceptable Use. You must access and use our Services only for legal, authorized, and acceptable purposes. You will not use (or assist others in using) our Services in ways that: (a) violate, misappropriate, or infringe the rights of WhatsApp, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (b) are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially or ethnically offensive, or instigate or encourage conduct that would be illegal or otherwise inappropriate, such as promoting violent crimes, endangering or exploiting children or others, or coordinating harm; (c) involve publishing falsehoods, misrepresentations, or misleading statements; (d) impersonate someone; (e) involve sending illegal or impermissible communications such as bulk messaging, auto-messaging, auto-dialing, and the like; or (f) involve any non-personal use of our Services unless otherwise authorized by us. Harm To WhatsApp Or Our Users. You must not (or assist others to) directly, indirectly, through automated or other means, access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: (a) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services; (b) send, store, or transmit viruses or other harmful computer code through or onto our Services; (c) gain or attempt to gain unauthorized access to our Services or systems; (d) interfere with or disrupt the safety, security, confidentiality, integrity, availability, or performance of our Services; (e) create accounts for our Services through unauthorized or automated means; (f) collect information of or about our users in any impermissible or unauthorized manner; (g) sell, resell, rent, or charge for our Services or data obtained from us or our Services in an unauthorized manner; (h) distribute or make our Services available over a network where they could be used by multiple devices at the same time, except as authorized through tools we have expressly provided via our Services; (i) create software or APIs that function substantially the same as our Services and offer them for use by third parties in an unauthorized manner; or (j) misuse any reporting channels, such as by submitting fraudulent or groundless reports or appeals. Keeping Your Account Secure. You are responsible for keeping your device and your WhatsApp account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services. Back to top Third-Party Services Our Services may allow you to access, use, or interact with third-party websites, apps, content, other products and services, and Meta Company Products. For example, you may choose to use third-party data backup services (such as iCloud or Google Drive) that are integrated with our Services or interact with a share button on a third-partys website that enables you to send information to your WhatsApp contacts. Please note that these Terms and our Privacy Policy apply only to the use of our Services. When you use third-party products or services or Meta Company Products, their terms and privacy policies will govern your use of those products or services. Back to top Licenses Your Rights. WhatsApp does not claim ownership of the information that you submit for your WhatsApp account or through our Services. You must have the necessary rights to such information that you submit for your WhatsApp account or through our Services and the right to grant the rights and licenses in our Terms. WhatsApps Rights. We own all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks (or any similar marks), domains, logos, trade dress, trade secrets, patents, and other intellectual property rights unless you have our express permission and except in accordance with our Brand Guidelines. You may use the trademarks of our affiliated companies only with their permission, including as authorized in any published brand guidelines. Your License To WhatsApp. In order to operate and provide our Services, you grant WhatsApp a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the information (including the content) that you upload, submit, store, send, or receive on or through our Services. The rights you grant in this license are for the limited purpose of operating and providing our Services (such as to allow us to display your profile picture and status message, transmit your messages, and store your undelivered messages on our servers for up to 30 days as we try to deliver them). WhatsApps License To You. We grant you a limited, revocable, non-exclusive, non-sublicensable, and non-transferable license to use our Services, subject to and in accordance with our Terms. This license is for the sole purpose of enabling you to use our Services in the manner permitted by our Terms. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights expressly granted to you. Back to top Reporting Third-Party Copyright, Trademark, And Other Intellectual Property Infringement To report claims of third-party copyright, trademark, or other intellectual property infringement, please visit our Intellectual Property Policy. We may take action with respect to your account, including disabling or suspending your account, if you clearly, seriously or repeatedly infringe the intellectual property rights of others or where we are required to do so for legal reasons. Disabling or suspending your account will be in accordance with the "Termination" section below. Back to top Disclaimers And Release YOU USE

"The service is subpar, resulting in a considerable waste of time. Despite numerous attempts over the past 24 hours, I've been unable to log into my account using my UK number, +44 7973****12, for SMS verification. Each time, the process prolongs with an estimated wait time exceeding 7 hours. This prolonged delay and lack of functionality reflect poorly on the service's reliability and efficiency. It's frustrating to encounter such obstacles, especially when attempting to access essential accounts. Overall, this experience leaves much to be desired and raises concerns about the service's quality and effectiveness."

My number WhatsApp is banning so you help me to work again but is l have questions help m please send

Hello! I logged out on my gbwhatsapp, then when i try to login again they say "you need an official whatsapp to login". I tried to download the latest version but still the problem was the same. Please help i need back my gbwhatsapp.

Dear sir, I can't do any work without my whatsapp account at this time. I am still a student and all my campus work is in this whatsapp account. So please give me a quick solution to this. 2 days ago when I was on whatsapp, suddenly I was removed from whatsapp. Then when I tried to log in again, I didn't get the verification code. I tried again and again. Then I got an error like this..Login not available right now For security reasons, we can't log you in right now. Please try again later, or contact us if you need help with your account. Please fix this as soon as possible. I have an exam tomorrow. I am locked for 23 hours. plz help me..

I was really jhus advertising my what's app goods group It was of no pressure I swear Please what's app am sorry can I get back my account I really have clients to attend to Please what's app application I am in to fllow the guidelines again I swear please ... I really love your app it has help the me out in everything Talking to my mom abroad Working please help me keep in touch

Why my account number is not working on my phone number please let me know if you need to help me my WhatsApp account number, please I don't do enything in my account WhatsApp, I don't know problem with my phone number but I'm not sure what problem is, please help me opened my phone, OK I'm wait refunded

Please I need to unblock.whatspp.i need to use same my phone number please.my phone number is 407 436 ****.i want to get back on please.thank you

Hi i got banned by using Gb whatsapp so now i can't install normal whatsapp because I've been blocked to use it,I will so grateful if you help me it's been month now.. Thank you

It stopped workings and it started asking for code which didn't access to... And now its asking for me to download other whatsapp

My whatsapp account is baned please open my whatsapp now My whatsapp nbr 009665****2260 Thank you very much

I want to achieve in WhatsApp so please I need you this people help to unbanned me from WhatsApp but

One game is that I win the game but they let me know that I am *** it how can I get it because I'm tired and I need help