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Contact WhatsApp Customer Service

How to Reach a Person at WhatsApp

Verified Contact Information

Headquarters:

  • 1-650-543-4800
    IVR / Automated System Only (No Human Option)
Send Message

WhatsApp Emails:

Accessibility
Business Customer Service
Complaints/ Feedback
Business
Customer Service
App Support
Legal
Copyright Infringement Inquiries
accommodations-ext@fb.com
Accommodations due to a disability

WhatsApp Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular WhatsApp Phone Number
1 (650) 543-4800
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular WhatsApp Email Address
accessibility@support.whatsapp.com
WhatsApp Live Agent Availability
45% of callers successfully reach a real person
Issue Resolution Rate
Medium (47% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact WhatsApp Customer Service?

Most Popular Number:

(650) 543-4800
IVR / Automated System Only (No Human Option)
Total calls: 50 917 Issues resolved: 7 760 Last call: May 14, 2026

The company hasn't publicly listed a direct WhatsApp phone number. However, the company is known to address customers' queries quickly received through the published email addresses. To reach the support team via email, you need to first go to the website. Head to the Contact Us option, where you can click on all questions related to WhatsApp Messenger. You'll also be directed to a new page where you must fill out the form by inputting your phone number, email address, and concern. Once you submit the form, the WhatsApp customer service team reviews it and gets back to you. Users with disabilities, including support with screen readers and assisted assistive technology, can email at accessibility@support.whatsapp.com. Finally, there is one more WhatsApp email address dedicated to business support, and it is smb_web@support.whatsapp.com.

To reach the customer service agents via the WhatsApp website, follow these steps:

  • Scroll to the bottom of the homepage.
  • Select the “Contact Us” option from the "Need Help?" section to check the available ways to get in touch with the WhatsApp support team.
  • Choose the topic of your inquiry from the list and click the "Contact Us" link next to it.
  • Follow the prompts and fill out the form with the required contact information.
  • Describe your issue in the message box.
  • Click the "Submit" button.

The Help Center also has Communicate Communities where individuals can interact with fellow users. If you need any information about privacy safety accounts, accounts, bans, or WhatsApp for business businesses, you can get all the information that you require for self-help on this page.

WhatsApp is one of the most widely used applications to communicate via reliable wire, exchange reliable messages, and make calls. The company strives to provide a seamless customer experience to all users worldwide. However, the company has not published a WhatsApp customer service number. The company has provided plenty of information on the website's Help Center page to compensate for the lack of phone numbers. There are also published WhatsApp support email addresses where users can share their grievances.

To find your WhatsApp number, open the app on your phone and go to settings. If you have an iPhone, tap on the Settings tab at the bottom; on Android, tap the three dots icon in the top right corner of the screen and select Settings. Tap on your profile at the top of the Settings page to see your WhatsApp number listed under the Phone section.

To make a voice call on WhatsApp, open the app on your phone, go to the Chats tab, and open the chat with the person you want to call. Tap the phone icon at the top right corner of the chat screen to start a voice call. Alternatively, find the Calls tab by tapping on the phone icon at the bottom, click the green phone icon with a plus sign at the bottom right, and select the contact you want to call from your list. For video calls, open the chat with the person you want to video call and tap the video camera icon at the top right corner of the chat screen.

If you see a message stating that your account is banned when you open WhatsApp, tap the Request a Review option and follow the on-screen instructions to submit a request. Contact WhatsApp support by clicking the Contact Us button under the WhatsApp Messenger Support section. Enter your phone number and email address, explain that you believe your account was banned by mistake, and provide any relevant details. The WhatsApp team will review your request and respond via the email address you provided within a few days.

The official website for WhatsApp is www.whatsapp.com.

To block a call on WhatsApp, open the app on your phone, go to the Chats tab, and open the chat with the person you want to block. Tap on the contact’s name at the top of the chat screen, scroll down to the Block Contact option, and confirm by tapping “Block” again.
You can also use the Do Not Disturb Mode on iPhone or iPad. Open the Settings app on your device, tap the Do Not Disturb option, and toggle on Do Not Disturb to silence all notifications, including WhatsApp calls.

Currently, WhatsApp requires a phone number to create an account. This WhatsApp phone number acts as your unique identifier on the platform, allowing you to connect with your contacts. However, there are some workarounds to use WhatsApp without a traditional mobile number, such as using a landline or a virtual number.

It is free to make voice and video calls on WhatsApp. However, remember that WhatsApp calls use your internet connection (Wi-Fi or mobile data). If you’re using mobile data, it will consume data from your plan, which might incur charges depending on your carrier.

WhatsApp is owned by Meta Platforms, formerly known as Facebook. The app was originally founded in 2009 by Jan Koum and Brian Acton, and Meta acquired it in February 2014.

Recovering deleted WhatsApp messages can be done using a few different methods, depending on whether you have a backup. For Android, you can use the Google Drive Backup, while iPhone users can restore deleted messages using the iCloud Backup. Uninstall WhatsApp from your phone, reinstall the app from the Google Play Store or the App Store and open it to verify your phone number. When prompted, tap “Restore” to recover your chats and media from Google Drive, or tap “Restore Chat History” to recover your chats from iCloud.

Deleting a contact from WhatsApp involves removing the contact from your phone’s address book. Android users can open WhatsApp, go to the Chats tab, and tap the new chat icon at the bottom right. Find the contact you want to delete and tap on the name at the top of the chat screen to open their profile. Click the three dots in the top right corner to select the View option in Address Book, and tap the three dots again to select “Delete.” If you have an iPhone, choose “Edit” in the top right corner of the contact’s profile menu and scroll down to tap “Delete Contact.”

PissedConsumer Club

Contact Information

WhatsApp Website:

WhatsApp Help Center:

Corporate Office Address:

WhatsApp LLC
1601 Willow Road
Menlo Park, California 94025
United States

Other Info (opening hours):

Other Locations:

1 Hacker Way,

Menlo Park, CA 94025


WhatsApp Ireland Limited

Merrion Road

Dublin 4

D04 X2K5

Ireland

More contact details

Summary of WhatsApp Customer Service Calls

450K TOTAL
CALLS
00:54 AVG CALL
DURATION
47% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call WhatsApp?

Account Question:

  • “Number got banned”
  • “Number got banned on whatsapp”
  • “Got banned without knowing what I did”

Website/ Application Question:

  • “My Whatsapp numbers keep on getting band and I do follow every rule”
  • “My WhatsApp has been hacked”
  • “My WhatsApp is refusing to login”

Request for Information Question:

  • “Unavailable update”
  • “To help unbanned my WhatsApp account”
  • “Need help to increase boardcast massage”

Product/ Service Question:

  • “Complain for my whtsup I.d not is working my mobile phone”
  • “Cannot connected to WhatsApp”
  • “Bussiness what’s group not working”

Shipping and Delivery Question:

  • “Didn't receive code”
  • “Wp sms not received”
  • “Not received OTP as yet”

Payments and Charges Question:

  • “My number is being used fraudulently”
  • “Payment failed bt not received my account”
  • “Fraud on account I don't have anymore”

Activation/ Cancellation Question:

  • “To activate my phone number”
  • “I have lost my phone and I renew a new number but I want to login in another phone it seems like my account is banned”
  • “Activate issue”

Return/ Replace Question:

  • “Change old phone number to a new one”
  • “Changingbphone”
  • “I changed my mobile phone and reset my previous phone. Now I am trying to log in to WhatsApp on my new phone. I have received the password (OTP), but WhatsApp is asking for the two-step verification code. I am entering the correct code, but it still”

Staff Question:

  • “Service issues”
  • “Dissatisfied with the service”
  • “My wattsap can't no longer in service”

Cards Question:

  • “My old whatapps sim card is lost”
  • “Received wrong card issues”
  • “Why block my card”

Refund Question:

  • “Need refund money”
  • “Refund money”
  • “Refund”

Employment Question:

  • “Employment”
  • “To apply for a job”
  • “I cant get code for my watsapp and its been 4 days now i don't know whats wrong and am using this watsapp for my job”

Other Question:

  • “My number has been stopped on WhatsApp”
  • “બલક whatsaap”
  • “My number is ban”

Compare WhatsApp Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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