Contact WhatsApp Customer Service
How to Reach a Person at WhatsApp
Verified Contact Information
Headquarters:
-
1-650-543-4800IVR / Automated System Only (No Human Option)
WhatsApp Emails:
Accessibility
Business Customer Service
Complaints/ Feedback
Business
WhatsApp Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular WhatsApp Phone Number
1 (650) 543-4800
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular WhatsApp Email Address
accessibility@support.whatsapp.com
WhatsApp Live Agent Availability
45% of callers successfully reach a real person
Issue Resolution Rate
Medium (47% reported full resolution)
Call Volume by Day
View full overview ›
WhatsApp Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular WhatsApp Phone Number | 1 (650) 543-4800 |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 1 minute |
| Most Popular WhatsApp Email Address | accessibility@support.whatsapp.com |
| WhatsApp Live Agent Availability | 45% of callers successfully reach a real person |
| Issue Resolution Rate | Medium (47% reported full resolution) |
| WhatsApp Customer Service Rating | 2.6 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 53% phone, 47% email |
| Common Reasons for Contact | Account, website/ application and request for information |
| Customer Effort Score | Medium Effort |
| Prepare before the call to WhatsApp | Phone number, email or first and last name |
Call Volume by Day
Contact Information
WhatsApp Website:
WhatsApp Help Center:
Corporate Office Address:
WhatsApp LLC
1601 Willow Road
Menlo Park,
California
94025
United States
Other Info (opening hours):
Other Locations:
1 Hacker Way,
Menlo Park, CA 94025
WhatsApp Ireland Limited
Merrion Road
Dublin 4
D04 X2K5
Ireland
Summary of WhatsApp Customer Service Calls
450K
TOTAL
CALLS
CALLS
00:54
AVG CALL
DURATION
DURATION
47%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call WhatsApp?
Account Question:
- “Number got banned”
- “Number got banned on whatsapp”
- “Got banned without knowing what I did”
Website/ Application Question:
- “My Whatsapp numbers keep on getting band and I do follow every rule”
- “My WhatsApp has been hacked”
- “My WhatsApp is refusing to login”
Request for Information Question:
- “Unavailable update”
- “To help unbanned my WhatsApp account”
- “Need help to increase boardcast massage”
Product/ Service Question:
- “Complain for my whtsup I.d not is working my mobile phone”
- “Cannot connected to WhatsApp”
- “Bussiness what’s group not working”
Shipping and Delivery Question:
- “Didn't receive code”
- “Wp sms not received”
- “Not received OTP as yet”
Payments and Charges Question:
- “My number is being used fraudulently”
- “Payment failed bt not received my account”
- “Fraud on account I don't have anymore”
Activation/ Cancellation Question:
- “To activate my phone number”
- “I have lost my phone and I renew a new number but I want to login in another phone it seems like my account is banned”
- “Activate issue”
Return/ Replace Question:
- “Change old phone number to a new one”
- “Changingbphone”
- “I changed my mobile phone and reset my previous phone. Now I am trying to log in to WhatsApp on my new phone. I have received the password (OTP), but WhatsApp is asking for the two-step verification code. I am entering the correct code, but it still”
Staff Question:
- “Service issues”
- “Dissatisfied with the service”
- “My wattsap can't no longer in service”
Cards Question:
- “My old whatapps sim card is lost”
- “Received wrong card issues”
- “Why block my card”
Refund Question:
- “Need refund money”
- “Refund money”
- “Refund”
Employment Question:
- “Employment”
- “To apply for a job”
- “I cant get code for my watsapp and its been 4 days now i don't know whats wrong and am using this watsapp for my job”
Other Question:
- “My number has been stopped on WhatsApp”
- “બલક whatsaap”
- “My number is ban”
Compare WhatsApp Customer Service To
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WhatsApp