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WhatsApp Phone Numbers and Emails

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Headquarters:

  • (650) 543-4800
    This number is currently not in service and simply goes to a voicemail

WhatsApp Emails:

Accessibility
Business Customer Service
Complaints/ Feedback
Business
Customer Service
App Support
Jobs/ Career
Accommodations due to a disability
Legal
Copyright Infringement Inquiries
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How to Contact WhatsApp Customer Service?

Most Popular Number:

(650) 543-4800
This number is currently not in service and simply goes to a voicemail
Total calls: 38 907 Issues resolved: 5 581 Last call: May 16, 2025
author avatar
PissedConsumer Reporter

The company hasn't publicly listed a direct WhatsApp phone number. However, the company is known to address customers' queries quickly received through the published email addresses. To reach the support team via email, you need to first go to the website. Head to the Contact Us option, where you can click on all questions related to WhatsApp Messenger. You'll also be directed to a new page where you must fill out the form by inputting your phone number, email address, and concern. Once you submit the form, the WhatsApp customer service team reviews it and gets back to you. Users with disabilities, including support with screen readers and assisted assistive technology, can email at accessibility@support.whatsapp.com. Finally, there is one more WhatsApp email address dedicated to business support, and it is smb_web@support.whatsapp.com.

Start by visiting the WhatsApp website and click on Contact Us. Here, you will find several options for contacting the support team. You can also click on Help Center, which contains valuable information. One can get information on how to get started and connect to WhatsApp for business purposes. The Help Center also has Communicate Communities where individuals can interact with fellow users. If you need any information about privacy safety accounts, accounts, bans, or WhatsApp for business businesses, you can get all the information that you require for self-help on this page.

WhatsApp is one of the most widely used applications to communicate via reliable wire, exchange reliable messages, and make calls. The company strives to provide a seamless customer experience to all users worldwide. However, the company has not published a WhatsApp customer service number. The company has provided plenty of information on the website's Help Center page to compensate for the lack of phone numbers. There are also published WhatsApp support email addresses where users can share their grievances.

To find your WhatsApp number, open the app on your phone and go to settings. If you have an iPhone, tap on the Settings tab at the bottom; on Android, tap the three dots icon in the top right corner of the screen and select Settings. Tap on your profile at the top of the Settings page to see your WhatsApp number listed under the Phone section.

To make a voice call on WhatsApp, open the app on your phone, go to the Chats tab, and open the chat with the person you want to call. Tap the phone icon at the top right corner of the chat screen to start a voice call. Alternatively, find the Calls tab by tapping on the phone icon at the bottom, click the green phone icon with a plus sign at the bottom right, and select the contact you want to call from your list. For video calls, open the chat with the person you want to video call and tap the video camera icon at the top right corner of the chat screen.

If you see a message stating that your account is banned when you open WhatsApp, tap the Request a Review option and follow the on-screen instructions to submit a request. Contact WhatsApp support by clicking the Contact Us button under the WhatsApp Messenger Support section. Enter your phone number and email address, explain that you believe your account was banned by mistake, and provide any relevant details. The WhatsApp team will review your request and respond via the email address you provided within a few days.

The official website for WhatsApp is www.whatsapp.com.

To block a call on WhatsApp, open the app on your phone, go to the Chats tab, and open the chat with the person you want to block. Tap on the contact’s name at the top of the chat screen, scroll down to the Block Contact option, and confirm by tapping “Block” again.
You can also use the Do Not Disturb Mode on iPhone or iPad. Open the Settings app on your device, tap the Do Not Disturb option, and toggle on Do Not Disturb to silence all notifications, including WhatsApp calls.

Currently, WhatsApp requires a phone number to create an account. This WhatsApp phone number acts as your unique identifier on the platform, allowing you to connect with your contacts. However, there are some workarounds to use WhatsApp without a traditional mobile number, such as using a landline or a virtual number.

It is free to make voice and video calls on WhatsApp. However, remember that WhatsApp calls use your internet connection (Wi-Fi or mobile data). If you’re using mobile data, it will consume data from your plan, which might incur charges depending on your carrier.

WhatsApp is owned by Meta Platforms, formerly known as Facebook. The app was originally founded in 2009 by Jan Koum and Brian Acton, and Meta acquired it in February 2014.

Recovering deleted WhatsApp messages can be done using a few different methods, depending on whether you have a backup. For Android, you can use the Google Drive Backup, while iPhone users can restore deleted messages using the iCloud Backup. Uninstall WhatsApp from your phone, reinstall the app from the Google Play Store or the App Store and open it to verify your phone number. When prompted, tap “Restore” to recover your chats and media from Google Drive, or tap “Restore Chat History” to recover your chats from iCloud.

Deleting a contact from WhatsApp involves removing the contact from your phone’s address book. Android users can open WhatsApp, go to the Chats tab, and tap the new chat icon at the bottom right. Find the contact you want to delete and tap on the name at the top of the chat screen to open their profile. Click the three dots in the top right corner to select the View option in Address Book, and tap the three dots again to select “Delete.” If you have an iPhone, choose “Edit” in the top right corner of the contact’s profile menu and scroll down to tap “Delete Contact.”

WhatsApp Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • WhatsApp Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by email.

    Source Distribution
    48% phone 52% email
  • The best email to contact WhatsApp is accessibility@support.whatsapp.com. 52% of customers use this email address to address their issues and concerns.

  • The best phone number to call WhatsApp is 6505434800. 47% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

View full overview ›
PissedConsumer Club

Contact Information

WhatsApp Website:

WhatsApp Help Center:

Corporate Office Address:

WhatsApp LLC
1601 Willow Road
Menlo Park, California 94025
United States

Other Info (opening hours):

Other Locations:

1 Hacker Way,

Menlo Park, CA 94025


WhatsApp Ireland Limited

Merrion Road

Dublin 4

D04 X2K5

Ireland

More contact details

WhatsApp Customer Service Reviews

3.2 / 5
Average
Rizwan M Cgx
Hello WhatsApp Team My WhatsApp account has been banned and I believe this was a mistake. I always follow WhatsApp’s terms and conditions and have never used my account for any kind of spam, fake inf

Hello WhatsApp Team
My WhatsApp account has been banned and I believe this was a mistake. I always follow WhatsApps terms and conditions and have never used my account for any kind of spam, fake information, or policy violation.
This number is very important for me, both personally and professionally. I kindly request you to review my account and please restore it.
Thank you for your understanding and support.
Phone Number +923117****82
Name rizwan
Country Pakistan

Vivika Uki
Shirley

frustrating can not get any human support or able to get back on What's app. I use what's app daily. The prompt is to update and nothing happens

arcenio c
Good and thank you for your good work

please,i need WhatsApp as soon possible.can you speed up the process? thank you for your hard and good service

Martia Toe
Embarrassing lack of support
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

One of the largest communications platforms there is and under the wing of the largest social media company on earth and they have ZERO human presence in customer support, a number that you need to pull teeth to find plays an automated message that asks you to seek help on the Meta website... which is how you get the bloody number in the first place.

Its an absolute joke that a company of such a size has no customer support whatsoever. I'm locked out of my whatsapp for the last week because of rollback that logged me out, upon attempting to log back in on the same device I've been using for the last 2 years it informed me I was a new user and then asked for 2 step verification which I did not set up. Whatsapps provided solution?

To wait a whole week and as a result I have an entire week's worth of contract details and contacts I cannot access putting my job at risk. I need an IMMEDIATE solution

How Good is WhatsApp's Customer Service?

Goat
Goat
Feels Satisfied | May 07, 2025

+880193****267

Read full quote
Tauni Uyy
Tauni Uyy
Feels Disappointed | Apr 07, 2025

My account is banned and was by mistake no one is assisting me nor protecting me WhatsApp banned my account because of someone false report and all my personal information and groups are on my WhatsApp account I have been trying to to get my WhatsApp unbanned no one is helping my account Jamaica +1876480****

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Distressed V
Distressed V
Feels Satisfied | Mar 31, 2025

Hi what's app my what's app was banned for no reason and I have been following the rules and polices please what's app can you unban my what's app

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Josefina peupe S
Josefina peupe S
Feels Disappointed | Mar 27, 2025

Hello WhatsApp support I'm encouraging the error message you needed the official WhatsApp to use this account. Despite using the official app from the authorized appstore. I have tried up updating restarting and reinstalling the apps without any success. Please assistant I solving this issue promptly

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Lawrence O Usg
Lawrence O Usg
Feels Disappointed | Mar 23, 2025

To much English but no help just be like other apps you call direct and your issue is solved immediately

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Kapono Uhd
Kapono Uhd
Feels Disappointed | Mar 19, 2025

Asked to TALK to a person. Referred to web. Don't do web I'm old

Read full quote

Summary of WhatsApp Customer Service Calls

430K TOTAL
CALLS
00:59 AVG CALL
DURATION
47% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call WhatsApp?

Account Question:

  • “SAYING -This account can no longer use WhatsApp business”
  • “Not send otp”
  • “Unable to login in whatsapp”

Website/ Application Question:

  • “My whatsapp is off since Monday”
  • “Whatsapp banned please start whatsapp otp”
  • “Whatsapp otp”

Request for Information Question:

  • “Please help me to get My whatapp back”
  • “Reset verification”
  • “Information”

Product/ Service Question:

  • “Complain”
  • “Not work whats app”
  • “Having problems paying my loan”

Shipping and Delivery Question:

  • “Didn't receive OTP”
  • “I can’t get the code to open my WhatsApp”
  • “Didn't receive Whatsapp code”

Payments and Charges Question:

  • “Because of portfolio amount”
  • “Wid Dal hone mein dikkat Ho Rahi Hai sa aur deposite hone mein bhi dikkat ho rahi hai sar”
  • “Fraud”

Activation/ Cancellation Question:

  • “Activation”
  • “I want to reactivate my sportybet account”
  • “Stolen/lost: please deactivate my whatsapp account”

Return/ Replace Question:

  • “Having trouble with changing my phone number”
  • “Change their number”
  • “My phone # is change”

Staff Question:

  • “Delhi service girl WhatsApp number”
  • “Costumer service”
  • “To appeal that I'm sorry for violent the terms of service that lead to banned my account so I plead for a removal of banned from my number also to request a review.”

Cards Question:

  • “Report a person called me a rapest far from the truth wanted a $300 gift card or she would spread the liet”
  • “Missing sim card”
  • “Lost my phone and SIM card”

Refund Question:

  • “Odibets to refund money,”
  • “Refund or deliver”
  • “Refund 630 rupees”

Employment Question:

  • “Employment”
  • “To apply for a job”
  • “I cant get code for my watsapp and its been 4 days now i don't know whats wrong and am using this watsapp for my job”

Other Question:

  • “Not use whatsaap”
  • “Due to unable my whatsab”
  • “Identity theft”

Compare WhatsApp Customer Service To

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